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NCFE Level 2 Diploma in Team Leading

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Ncfe Level 2 Diploma in Team Leading qualification aimed at current and prospective team leaders. Business Diploma qualification covers the skills and knowledge needed to be a successful team leader, covering competencies applicable to a wide range of contexts. Study Business Courses at LCPS College. Study Online.

Aims and objectives of this qualification

Ncfe Level 2 Diploma qualification aims to:

  • provide learners with the skills and knowledge required to successfully lead a team
  • develop learners’ skills in communication, leadership and personal performance management
  • build learners’ knowledge of the principles of team leading, as well as their understanding of business.

The objectives of this qualification are to help learners to:

  • It develops team leading skills that can be relied upon by employers in a range of industries
  • It provide learners with the skills and knowledge needed to communicate with a range of stakeholders at different levels.
Delivery Methods

London College of Professional Studies provides various flexible delivery methods to its learners which include blended learning, online learning, distance learning, and In-class learning. The learners can choose the mode of study as per their choice and convenience. Study Online Business Courses at LCPS College.

Learners are able to:
  • Access All course materials, including online modules and written assignments
  • Gain Teacher support
  • Access LCPS online portal ( 24/7 access to our user-friendly learning portal)
  • Acquire Assignments briefing
  • Receive Excellent quality of study notes
  • Obtain Assignment marking and feedback
  • Access Free Online library.
  • Gain Fully accredited UK courses
  • Receive Dedicated customer support via chat, telephone, and email (Monday to Friday)
  • Gain Full support until the completion of the course

NCFE / Cache Ofqual regulated awarding bodies.

NCFE Qualifications


This Ncfe Level 2 Diploma programme is available in 2 duration modes:

  • 06 Months
  • 12 Months
Course Delivery
  • Online
  • Blended Learning
Entry Requirements

Ncfe Level 2 Diploma in Team Leading qualification is designed for learners aged 16 and above who are working in or looking to work in a team leading role or similar.

There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they have already achieved a Level 1 qualification. Study Business Diploma Online with LCPS College.

Module Structure

To be awarded the NCFE Level 2 Diploma in Team Leading, learners must achieve a minimum of 40 credits.

  • 22 credits from the mandatory units in Group A
  • a minimum of 12 credits from Group B
  • the remaining credits can be taken from either Group B or C.


· Unit 01 Manage personal performance and development (4 credits)
· Unit 02 Communicate work-related information (4 credits)*


Unit 03

Unit 04

Lead and manage a team (5 credits)* Principles of team leading (5 credits)
· Unit 05 Understand business (4 credits)
Module Structure
· Unit 06 Develop working relationships with colleagues (3 credits)*
· Unit 07 Principles of equality and diversity in the workplace (2 credits)
· Unit 08 Promote equality, diversity and inclusion in the workplace (3 credits)
· Unit 09 Manage team performance (4 credits)
· Unit 10 Manage individuals’ performance (4 credits)
· Unit 11 Chair and lead meetings (3 credits)
· Unit 12 Manage conflict within a team (5 credits)
· Unit 13 Procure products and/or services (5 credits)
· Unit 14 Collaborate with other departments (3 credits)
· Unit 15 Participate in a project (3 credits)
· Unit 16 Encourage innovation (4 credits)
· Unit 17 Contribute to meetings in a business environment (3 credits)
Module Structure
· Unit 18 Health and safety procedures in the workplace (2 credits)*


Unit 19

Unit 20

Store and retrieve information (4 credits)* Handle mail (3 credits)*


Unit 21

Unit 22

Employee rights and responsibilities (2 credits) Deliver customer service (5 credits)
· Unit 23 Understand customers (2 credits)
· Unit 24 Resolve customer service problems (5 credits)


Unit 25

Unit 26

Negotiate in a business environment (4 credits) Develop a presentation (3 credits)
· Unit 27 Deliver a presentation (3 credits)
· Unit 28 Resolve customers’ complaints (4 credits)

Learners who achieve this business course qualification could progress to:

  1. Students who achieve this qualification could progress to:

NCFE Level 3 Diploma in Management

NCFE Levels 2 and 3 in Business Administration

NCFE Levels 2 and 3 in Customer Service

For further details of these and other qualifications available in this sector see the Register of Regulated Qualifications (

Who is this qualification designed for?

Business qualification is suitable for learners aged 16 and above.

This is a cross-sector qualification aimed at team leaders across a wide variety of commercial and public sector areas; it recognises

  • the skills and competences of learners in the workplace
  • provides learners with the opportunity to demonstrate the skills and
  • knowledge needed for a career in management and leadership.
What could this qualification lead to?

This qualification could lead to a range of different job roles such as:

  •  team leader
  •  team manager
  •  supervisor.
Who supports the qualification?

This qualification is supported by employers from across a range of industries.

Level 2
Duration 6 Months

12 Months

Delivery Online / Blended Learning
Accreditation NCFE / Cache an Ofqual Awarding body


Payment Plan

Classes 3 to 5 Classes
Course Fees £850
Course Fee (Discounted) £700
Installment Plan Initial-Deposit £250

04 Monthly installments of £125 (For UK companies we will charge 20 % VAT)

Blended  classes 3 to 5 Classes
Blended Learning fee £850
Blended Learning fee (Discounted) £700
Installment Plan Initial-Deposit £250

04 Monthly installments of £125 (For  companies we will charge 20 % VAT)


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