Duration

06 – 09 Months

Accreditation

NCFE

Overview

NCFE Level 2 Certificate in Principles of Business Administration is suitable for learners aged 16 and above. This business qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role. Students will learn how to carry out administrative tasks. Tasks such as managing information and supporting events and will be able to apply their knowledge into a variety of industries and job roles.

Delivery Methods

To cater to different learning styles and preferences, the London College of Professional Studies (LCPS) offers a range of flexible delivery methods, allowing learners to study in a way that suits their needs and schedules.

Learners will be able to:

  • ✅ Access all course materials – including online modules, study guides, and written assignments.
  • ✅ Receive expert tutor support throughout the course.
  • ✅ Use the LCPS Online Learning Portal – available 24/7, providing a user-friendly platform for all study resources.
  • ✅ Obtain detailed assignment briefings to guide assessment preparation.
  • ✅ Access high-quality study notes designed to support learning and understanding.
  • ✅ Receive assignment feedback and marks to monitor progress and improvement.
  • ✅ Earn a fully accredited UK qualification upon successful completion.
  • ✅ Get dedicated customer support via chat, telephone, or email (Monday to Friday).
  • ✅ Enjoy full academic and administrative support from enrolment to course completion.

Duration

This Business programme is available in 2 duration modes:

  • 06 Months
  • 09 Months

Accreditation

Furthermore, This qualification is accredited by NCFE  / Cache Ofqual regulated Awarding bodies

NCFE Logo

Course Delivery

  • Online
  • Blended Learning

Entry Requirements

Learners must be aged 16 or above to undertake this Business Course qualification.

Who is this course suitable for?

Business diploma qualification is designed for learners aged 19+ who want to progress into employment in the first instance, or further learning, depending on their own needs and interests.

Module Structure

To earn NCFE Level 2 Certificate in Principles of Business Administration, learners are required to successfully complete the 5 mandatory units and 2 optional units.

Mandatory Units

Unit No Unit title
Unit 01 Principles of providing administrative services
Unit 02 Principles of business document production and information management
Unit 03 Understand communication in a business environment
Unit 04 Understand employer organisations
Unit 05 Understand how to develop working relationships with colleagues

Optional Units

Unit No Unit title
Unit 06 Understand how to carry out business administration tasks
Unit 07 Understand how to provide administrative support for meetings
Unit 08 Understand how to prepare text
Unit 09 Understand how to store, retrieve and archive information
Unit 10 Understand the administration of human resource records
Unit 11 Understand how to use and maintain supplies and office equipment
Unit 12 Understand customer service
Unit 13 Understand the use of research in business
Unit 14 Principles of customer relationships
Unit 15 Know how to publish, integrate and share using social media
Unit 16 Exploring social media
Unit 17 Understand the safe use of online and social media platforms
Unit 18 Principles of equality and diversity in the workplace
Unit 19 Principles of marketing theory
Unit 20 Principles of digital marketing
Unit 21 Principles of team leading

Which type of job roles can learners apply for on completion?

While completing this qualification, learners will develop the knowledge and understand the essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem solving, to more tricky-to-measure skills such as:
  • An appreciation for appropriate behavior and dress
  • Appropriate interpersonal skills
  • Communicating with professional colleagues/peers and/or hierarchical seniors
  • Supporting other aspiring employees
  • Personal manners and deportment
  • Understanding work practices and how different roles and departments function

Progression

Students who achieve this business diploma qualification could progress to:
  • NCFE Level 3 Certificate in Principles of Business Administration
  • NCFE Level 2 Apprenticeship in Business Administration
  • NCFE Level 3 Apprenticeship in Business Administration
  • NCFE Level 3 Diploma in Skills for Business: Human Resources
  • NCFE Level 4 NVQ Diploma in Business Administration
It may also be useful to learners studying qualifications in the following sector areas:
  • Travel and Tourism
  • Sport, Leisure, and Recreation
  • Retail
  • Health, Public Services, and Care
  • Arts, Media and Publishing