03 – 06 Months
City & Guilds – ILM
Overview
The Level 3 Diploma for the Business Administrator is a recognised qualification designed to develop the practical skills and knowledge required to work effectively in a business and office environment.
This course is ideal for learners who are currently working in administrative roles or those looking to build a career in business support, office management, and administration.
The qualification focuses on real workplace practices, helping learners develop essential organisational, communication, and professional skills needed in modern businesses.
Equivalences
Level 3 qualifications denote practical knowledge, skills, capacities, and competencies that are academically recognised as equivalent to GCE AS/A Levels.
Delivery Methods
To cater to different learning styles and preferences, the London College of Professional Studies (LCPS) offers a range of flexible delivery methods, allowing learners to study in a way that suits their needs and schedules.
Learners will be able to:
Access all course materials – including online modules, study guides, and written assignments.
Receive expert tutor support throughout the course.
Use the LCPS Online Learning Portal – available 24/7, providing a user-friendly platform for all study resources.
Obtain detailed assignment briefings to guide assessment preparation.
Access high-quality study notes designed to support learning and understanding.
Receive assignment feedback and marks to monitor progress and improvement.
Earn a fully accredited UK qualification upon successful completion.
Get dedicated customer support via chat, telephone, or email (Monday to Friday).
Enjoy full academic and administrative support from enrolment to course completion.
Duration
The Level 3 Diploma for the Business Administrator online is available in two study modes to suit your schedule and pace of learning:
- Standard: 03 Months (Fast Track)
- Fast Track: 06 Months
Learners are granted a maximum of 1 year’ access to complete the course from the date of enrolment.
Both options offer flexible online learning with full tutor support, allowing you to balance your studies with work and personal commitments.
Accreditation
The Level 3 Diploma for the Business Administrator is accredited by City & Guilds Ofqual awarding body.

Course Delivery
- Online
Entry Requirements
These qualifications are designed for learners who are typically aged 16+ and above.
- A good standard of English and Mathematics is recommended (Not Mandatory) OR
- A Level 2 qualification in Business Administration or a related subject; OR
- Relevant workplace experience in administration or customer service
Module Structure
Level 3 Diploma for the Business Administrator qualification has mandatory units 301 – 307 and 1 optional unit learner must select from 308 – 314Mandatory Units
| Unit Title | Level | Credits |
|---|---|---|
| Principles of business administration | 3 | – |
| Personal and professional development | 3 | – |
| Managing performance | 3 | – |
| Your organisation | 3 | – |
| Communication in a business environment | 3 | – |
| Project management | 3 | – |
| ICT for business | 3 | – |
Optional Units – Learners must select one unit from 308 – 314
| Unit Title | Level | Credits |
|---|---|---|
| Providing services in an administrative environment | 3 | – |
| Legal administration | 3 | – |
| Medical administration | 3 | – |
| Social media for business | 3 | – |
| Marketing and sales | 3 | – |
| Human resources environment | 3 | – |
| Providing administration in the educational environment | 3 | – |
Who is it suitable for?
The qualification is aimed at individuals working in a business administration role across any industry. It aims to develop learners’ highly transferable set of knowledge, understanding and skills across a range of administrative practices and tasks, which can be applied to all industries.What could this qualification lead to?
Progression
Successful learners can progress to other qualifications at Level 4 and above, including:- Level 4 Diploma in Business Administration
- Level 4 Diploma in Business and Professional Administration
- ILM Leadership & Management Qualifications
- 1st Year of Bachelor’s degree programme
Career opportunities
With the Level 3 Diploma for the Business Administrator, learners can progress into a wide range of professional roles within business and office environments, including:- Business Administrator
- Office Administrator
- Executive Assistant
- Customer Service Administrator
- Team Support Coordinator
- Receptionist / Front Office Administrator
- Administrative Assistant
University Progression
Learners who complete this qualification with the London College of Professional Studies (LCPS) may progress to further study at a range of recognised UK universities.- Coventry University
- Canterbury Christ Church University
- Sunderland University
- Bath Spa University
- Buckinghamshire University
- University of Derby
- University of Northampton
- Anglia Ruskin University
- University of Portsmouth
- and others.
Assessment
- There are practical observations required to complete this course, and one Exam
- Assessment is via assignment submission or Portfolio.




