Duration

06 – 12 Months

Accreditation

NCFE

Overview

NCFE Level 2 Diploma in Team Leading is aimed at current and prospective team leaders. Business Diploma qualification covers the skills and knowledge needed to be a successful team leader, covering competencies applicable to a wide range of contexts.

Aims and objectives of this qualification

NCFE Level 2 Diploma qualification aims to:

  • Provide learners with the skills and knowledge required to successfully lead a team
  • Develop learners’ skills in communication, leadership and personal performance management
  • Build learners’ knowledge of the principles of team leading, as well as their understanding of business.

The objectives of this qualification are to help learners to:

  • Develop team leading skills that can be relied upon by employers in a range of industries
  • Provide learners with the skills and knowledge needed to communicate with a range of stakeholders at different levels.

Delivery Methods

To cater to different learning styles and preferences, the London College of Professional Studies (LCPS) offers a range of flexible delivery methods, allowing learners to study in a way that suits their needs and schedules.

Learners will be able to:

  •  Access all course materials – including online modules, study guides, and written assignments.
  •  Receive expert tutor support throughout the course.
  •  Use the LCPS Online Learning Portal – available 24/7, providing a user-friendly platform for all study resources.
  •  Obtain detailed assignment briefings to guide assessment preparation.
  •  Access high-quality study notes designed to support learning and understanding.
  •  Receive assignment feedback and marks to monitor progress and improvement.
  •  Earn a fully accredited UK qualification upon successful completion.
  •  Get dedicated customer support via chat, telephone, or email (Monday to Friday).
  •  Enjoy full academic and administrative support from enrolment to course completion.

Course Delivery

  • Online

Who is this qualification designed for?

Business qualification is suitable for learners aged 16 and above.

This is a cross-sector qualification aimed at team leaders across a wide variety of commercial and public sector areas. It recognises:

  • The skills and competences of learners in the workplace
  • Provides the opportunity to demonstrate the skill
  • Knowledge needed for a career in management and leadership.

Who supports the qualification?

This qualification is supported by employers from across a range of industries.

Duration

This NCFE Level 2 Diploma is available in 2  modes:
  • 06 Months
  • 12 Months
Learners are granted a maximum of 18 months’ access to complete the course from the date of enrolment.

Accreditation

Furthermore, This qualification is accredited by NCFE / Cache Ofqual regulated awarding bodies. NCFE Logo

Entry Requirements

This diploma particularly targets individuals aged 16 and above who are working in or looking to work in a team leading role or similar. learners may find it helpful if they have already achieved a Level 1 qualification.

Module Structure

To earn NCFE Level 2 Diploma in Team Leading, learners must achieve a minimum of 40 credits.
  • 22 credits from the mandatory units in Group A
  • A minimum of 12 credits from Group B
  • 6 credits from either Group B or Group C

Group A

Unit Title Credits
Unit 01 Manage personal performance and development 4
Unit 02 Communicate work-related information * 4
Unit 03 Lead and manage a team * 5
Unit 04 Principles of team leading 5
Unit 05 Understand business 4

Group B

Unit Title Credits
Unit 06 Develop working relationships with colleagues * 3
Unit 07 Principles of equality and diversity in the workplace 2
Unit 08 Promote equality, diversity and inclusion in the workplace 3
Unit 09 Manage team performance 4
Unit 10 Manage individuals’ performance 4
Unit 11 Chair and lead meetings 3
Unit 12 Manage conflict within a team 5
Unit 13 Procure products and/or services 5
Unit 14 Collaborate with other departments 3
Unit 15 Participate in a project 3
Unit 16 Encourage innovation 4
Unit 17 Contribute to meetings in a business environment 3

Group C

Unit Title Credits
Unit 18 Health and safety procedures in the workplace * 2
Unit 19 Store and retrieve information * 4
Unit 20 Handle mail * 3
Unit 21 Employee rights and responsibilities 2
Unit 22 Deliver customer service 5
Unit 23 Understand customers 2
Unit 24 Resolve customer service problems 5
Unit 25 Negotiate in a business environment 4
Unit 26 Develop a presentation 3
Unit 27 Deliver a presentation 3
Unit 28 Resolve customers’ complaints 4

What could this qualification lead to?

This diploma could lead to a range of different job roles such as:
  •  Team leader
  •  Team manager
  •  Supervisor.

Progression

Learners who achieve this business course qualification could progress to: Students who achieve this qualification could progress to:
  1. NCFE Level 3 Diploma in Management
  2. NCFE Levels 2 and 3 in Business Administration
  3. NCFE Levels 2 and 3 in Customer Service
For further details of these and other qualifications available in this sector see the Register of Regulated Qualifications (https://register.ofqual.gov.uk).